FAQS

1. How to clean and maintain resin sculptures?

When cleaning the resin crafts or ornaments, use a dry cotton cloth or a feather duster to dust off the resin crafts.

2. How to keep the resin sculpture always shiny?

If you find that the luster of the resin crafts is not good, you can use a brush to apply the glazing wax to the surface of the resin crafts, and then wipe and polish it with a rag. Or wipe with waxy or oily fabrics.

3. What kind of sculpture suits me?

Our shop has successively put hundreds of sculptures on the shelves, and we will continue to innovate and release various products. First of all, you can choose to collect sculptures of the same breed as your own dog or to make a friend for your dog. Secondly, if you are a dog lover but do not have your own pet, it is best to choose your favorite dog breed sculpture in our shop to use as an ornament at home.

4. Why do my sculptures have different color changes?

Each of our sculptures will have some color changes. Resin sculptures are made by hand, which makes the appearance of each sculpture unique, but we guarantee that every sculpture is a satisfying sculpture.

5. How long will it take to get my sculpture?

Each sculpture is handmade, and we will carry out the carving and delivery in the order of the order. Naturally, the delivery time is slower than normal goods. In addition, there will be a large number of orders in the second half of each year, and the delivery period may be extended, but we guarantee that you will receive a very satisfactory product in the end! Find a good shop and place an order as soon as possible is your best choice!

6. HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!

7. WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept Visa, Mastercard as well as Paypal.

8. WHEN WILL MY CARD BE CHARGED?
Just after your order has been successfully placed.

9. HOW SECURE IS MY PERSONAL INFORMATION?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.